Terms and Conditions

These Terms & Conditions govern the use of Queens Event Center (“the Venue”) for events and bookings. By reserving and/or using the Venue, you agree to abide by the following terms:

  • Standard rental covers up to 8 hours of use (including setup and cleanup).
  • Additional time will incur overtime charges, which must be settled on the event day.
  • Events must begin and end within the agreed rental period.

  • Cancellations made 30 days or more before the event are eligible for a 50% refund (excluding deposit).
  • Cancellations made less than 30 days before the event are non-refundable.
  • In the unlikely event that Queens Event Center must cancel your booking, all payments made will be fully refunded.

  • The Venue must be used only for the agreed purpose stated in the booking form.
  • Decorations must not cause damage to walls, floors, or fixtures.
  • Smoking is strictly prohibited inside the facility.
  • The client is responsible for ensuring guests comply with Venue rules and regulations.

  • Clients may use the Venue’s in-house catering and services, or external vendors with prior approval.
  • Any external vendors must adhere to Venue policies.

  • The client is responsible for any damages caused to the Venue, equipment, or property during the event.
  • Queens Event Center is not liable for loss, theft, or damage to personal belongings of clients, guests, or vendors.
  • The client must ensure appropriate security and supervision for their event.

  • All events must comply with applicable local laws and regulations.
  • Noise levels must remain within legal limits and community guidelines.

Queens Event Center shall not be held liable for failure to host an event due to circumstances beyond its control, including natural disasters, government restrictions, or unforeseen emergencies.

By booking and paying the deposit, the client confirms that they have read, understood, and agreed to these Terms & Conditions.